Metrics
Explore sales and payment acceptance, compare periods, and identify the dimensions behind a change.
On this page
Explore the main metrics of your business.
The Metrics section helps you visualize, compare, and understand sales and payment acceptance across the current merchant and environment.
This functionality is designed to consolidate key information to help you make decisions:
- GMV (Gross Merchandise Value)
- Orders
- Payment status
- Errors by category
Metrics is divided into two main views:
- Sales
- Acceptance
Both views have the ability to visualize specific data according to the selected period and desired granularity (daily, weekly, or monthly).
Metrics
Compare payment performance without leaving the current scope.
Use the summary cards to understand the current result first, then use the chart and breakdowns to identify which processor, payment method, brand, or error category explains the change. The example above uses sample data; changing its view or period does not affect your Admin account.
Filters#
Filter the metrics information by:
- Period: Selection of the date range in which you want to visualize the data.
- Time period: Allows you to choose the temporality of the data (daily, weekly, or monthly).
Depending on the selected period, select a temporality option:
| Temporality | Last day | Last week | Last month | Last 3 months | Last 6 months | Last 12 months |
|---|---|---|---|---|---|---|
| Hours | X | |||||
| Days | X | X | ||||
| Weeks | X | X | X | X | ||
| Months | X | X | X |
Sales#
The following table documents the metrics available in Sales:
| Metric | Description |
|---|---|
| GMV and Orders | Shows the total GMV and number of orders processed in the selected period. |
| Average Order Value | Displays the average value per order in the period. |
| Payment Status | Shows the status of transactions (Denied, Processed, Pending 3DS) by order volume. |
| Payment Method | Breaks down sales and orders by payment type (Credit or Debit Card). |
| Brand | Breaks down orders and sales by major card brands (Visa, Mastercard, AMEX). |
| Top BINs | Lists the most used BINs (Bank Identification Number), with information on orders, AOV, and sales. |
| Top banks | Shows the main banks associated with processed transactions. |
Acceptance#
The following table documents the metrics available in Acceptance:
| Metric | Description |
|---|---|
| Acceptance percentage | Shows the total acceptance percentage in the selected period, with comparison between each active PSP credential. |
| Error by category | Breaks down the main causes of transaction rejection by error type (configuration, fraud, and so on). |
| BINs of rejected orders | Lists the most common BINs in rejected transactions, including AOV and total affected sales. |
| Acceptance percentage by card | Breaks down the acceptance percentage between credit and debit cards. |
| Acceptance percentage by brand | Shows the acceptance rate among different card brands (Visa, Mastercard, and so on). |