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Click to Pay case management

Business does not send email

In certain cases, the merchant may not send the user's email address in the query parameters.

To resolve this situation, DEUNA provides a specific view that allows the user's email to be collected, which is necessary to initiate the Click to Pay flow.

The flow is detailed below.

Email collection screen:

  • If the email is not provided via the Query Params, a view designed to collect the user's email address will be presented.
  • This screen is mandatory, as Click to Pay requires this information to initiate the payment process. This view controls email validation.

Start of the Click to Pay flow

  • Once collected, the email address will be used to initiate the workflow on the Click to Pay platform.
  • The steps will be followed according to the user type.
  • Depending on the user status (Guest, Remembered, or Registered), Click to Pay will continue with the corresponding workflow to complete the transaction.